Privacy Policy

This Privacy Policy describes how Perfumery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from perfumery.co.in (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to perform our contract with you — process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and reviews.

Marketing and Advertising: We use your personal information to send promotional communications and to show you advertisements tailored to your interests.

Security and Fraud Prevention: We use your information to detect and prevent fraud and to protect our Services.

Communicating with You: We use your information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about Cookies used to power our store with Shopify, see Shopify's cookie page: https://www.shopify.com/legal/cookies. Cookies help us remember your preferences, run analytics, and improve the Site. You may change your browser settings to remove or reject cookies, but doing so may impact functionality.

How We Disclose Personal Information

We may disclose your personal information to vendors or other third-parties who perform services on our behalf (IT, payment processors, fulfillment, analytics), business and marketing partners (including Shopify), affiliates, or in connection with a business transaction (merger, sale, bankruptcy). We may also disclose information to comply with legal obligations or to protect our rights.

In the past 12 months we have disclosed categories of personal information (identifiers, commercial information, internet/network activity) to vendors, business partners and affiliates for the purposes described above.

User Generated Content

If you post reviews or other user-generated content on public areas of the Services, that content will be public and accessible to anyone. We are not responsible for how others use such public content.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Review those sites' policies before sharing personal information.

Children’s Data

The Services are not intended for children and we do not knowingly collect personal information from children. If a parent or guardian believes their child provided personal information, they may contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect. While we take reasonable steps to protect your data, we cannot guarantee perfect security. How long we retain your information depends on factors like account needs, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on where you live, you may have rights such as access, delete, correct, portability, restriction of processing, and the right to withdraw consent. You may also opt out of certain targeted advertising and sales/sharing activities where applicable. We will respond to requests in accordance with applicable law and may require identity verification.

If using Shopify ad services (e.g., Shopify Audiences) or engaging in activities that may be considered "selling" or "sharing" personal information, customers can opt out using Shopify's privacy tools: https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. If you are not satisfied, you may lodge a complaint with your local data protection authority where applicable.

Limitation of Liability

We are only liable to compensate the amount paid by the customer. By placing an order you agree to these terms and acknowledge you cannot claim more than 100% of the amount paid.

International Users

We may transfer, store and process your personal information outside your country. If transfers out of Europe occur, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses where required.

Contact

For questions about our privacy practices or to exercise your rights, email us at sales@perfumery.co.in. You may also contact us from India at the address listed on our Site.

Subject to Ahmedabad Jurisdiction.